Updates

We’ve introduced a new Headless Contact Form feature that allows you to create custom forms connecting directly to your Fernand inbox.

A headless contact form is a completely unstyled form submission system that adapts perfectly to your design. Unlike traditional form widgets with preset styles, our headless form is a blank canvas – giving you 100% design flexibility to match your website’s exact look and feel.

 method="POST" action="https://api.getfernand.com/messenger/contact">
     type="text" name="name" placeholder="Your Name" required>
     type="email" name="email" placeholder="Your Email" required>
     name="message" placeholder="Your Message" required>
<span style="color: #007700"><input</span> <span style="color: #0000CC">type=</span><span style="background-color: #fff0f0">"hidden"</span> <span style="color: #0000CC">name=</span><span style="background-color: #fff0f0">"slug"</span> <span style="color: #0000CC">value=</span><span style="background-color: #fff0f0">"your-organization-slug"</span><span style="color: #007700">></span>
<span style="color: #007700"><button</span> <span style="color: #0000CC">type=</span><span style="background-color: #fff0f0">"submit"</span><span style="color: #007700">></span>Send Message<span style="color: #007700"></button></span>

Key features

• Flexible form integration
  Create custom forms that connect directly to Fernand conversations without requiring our JavaScript widget
  
• Multiple implementation methods
  Support for both HTML and JSON-based form submissions
  
• Advanced customization options
  Support for custom form fields, attachments, conversation tagging, channel routing and user authentication.

Check out our Headless Contact Form Documentation for guidance on how to best implement this feature.